I ordered the *TFNC Petite Lace Up Back Maxi Bridesmaid Dress in a size ** last week fo...

GetHuman-ionarei's customer service issue with Asos from December 2018

6 views
 | 
887 similar
 | 
0 following
Help with my Asos issue
First: share to improve GetHuman-ionarei's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ionarei's next move: contact Asos.
Tap the below to see how we recommend you contact Asos. We will check in later with GetHuman-ionarei to make sure you got them.
Before contacting them, items GetHuman-ionarei may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-ionarei's own words
I ordered the *TFNC Petite Lace Up Back Maxi Bridesmaid Dress in a size ** last week for an occasion I had on this weekend. It came today ( Tuesday *th December) and is the completely wrong thing! I believe I have been delivered the TFNC Embellished Midi Bridesmaid Dress with Full prom skirt instead. Extremely disappointed! I will evidently be sending back the incorrect dress I have recieved but is there a way I can get the correct dress for saturday. Thanks, Iona Reid
GetHuman-ionarei did not yet indicate what Asos should do to make this right.
I have an issue with Asos too
How GetHuman-ionarei fixed the problem
We are waiting for GetHuman-ionarei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Asos's attention and get better help faster. Tap below to get started.
Having Asos issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Asos email you?
This email address isn't valid
Follow this issue
See how GetHuman-ionarei fixes it.
This email address isn't valid

Asos

Customer service issue
Reported by GetHuman-ionarei
Dec 4th, 2018 - 2 mons ago
I have an issue with Asos too
Not resolved
Seen by 6 customers so far
Similar issue to 887 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ionarei started working on this issue
Dec 4th, 2018 4:01pm