Hi*I made an order on ******My order number is: ****-***-***On ***** I got an email fro...

GetHuman1659148's customer service issue with Asos from November 2018

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The issue in GetHuman1659148's own words
Hi*I made an order on ******My order number is: ****-***-***On ***** I got an email from ASG saying that since I live in Israel I need to pay tax. *I did that...but since then, for * days now it says that my order in processing...*I called ASG today*They said that ASOS never sent them my order...*And that they can refund me for the taxes I paid..*I need this order here by ***** max for a wedding...*Any way to help me???*Also, if not, I would like to get my money back!*Many thanks*Sarah Gechtman******@***.com
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Asos

Customer service issue
Reported by GetHuman1659148
Nov 30th, 2018 - 6 mons ago
I have an issue with Asos too
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Seen by 16 customers so far
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Timeline
GetHuman1659148 started working on this issue
Nov 30th, 2018 9:25am