I ordered a pair of women’s shoes in size * *** and received a men’s * *** and am confu...

GetHuman1648471's customer service issue with Asos from November 2018

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The issue in GetHuman1648471's own words
I ordered a pair of women’s shoes in size * *** and received a men’s * *** and am confused. My package was very strange and contained other opened items, as well as I paid for * day shipping for *.** and my package came over a week later. The entire process was very frustrating. I wouldn’t like to return the shoes but if something can be done about the shipping that would be helpful, and any possible explanation as to why I revieved such different shoes then what I had ordered.
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Asos

Customer service issue
Reported by GetHuman1648471
Nov 28th, 2018 - 9 mons ago
I have an issue with Asos too
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Seen by 5 customers so far
Similar issue to 861 others
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Timeline
GetHuman1648471 started working on this issue
Nov 28th, 2018 9:04pm