My order was meant to be with me yesterday on next day delivery for a birthday today an...

GetHuman1035098's customer service issue with Asos from August 2018

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My order was meant to be with me yesterday on next day delivery for a birthday today and it’s still not here!!! Says it’s still at the depot, so I rang and they’re not delivering today! So on Thursday I paid for next day delivery and I won’t receive my order till Tuesday??? This is a complete disgrace means I’ve missed the Birthday presents entirely! I want this dealt with very quickly seeing as ASOS are ignoring my dms on Twitter
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Asos

Customer service issue
Reported by GetHuman1035098
Aug 25th, 2018 - 4 mons ago
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Timeline
GetHuman1035098 started working on this issue
Aug 25th 2:13pm
GetHuman1035098 confirmed the issue is fixed. Hooray!
Aug 28th 3:15pm