The parcel is due to be delivered at my local collect* store however I have received pa...

GetHuman-jesstabo's customer service issue with Asos from August 2018

Help with my Asos issue
The issue in GetHuman-jesstabo's own words
The parcel is due to be delivered at my local collect* store however I have received parcel delayed emails everyday since last Friday. Please advise where the parcel is and when it will be delivered. If I cannot be delivered please can I get a refund immediately.
GetHuman-jesstabo did not yet indicate what Asos should do to make this right.
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Asos

Customer service issue
Reported by GetHuman-jesstabo
Aug 21st, 2018 - a mon ago
I have an issue with Asos too
Fixed
Seen by 5 customers so far
Similar issue to 505 others
0 customers following this
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Timeline
GetHuman-jesstabo started working on this issue
Aug 21st 8:14pm
GetHuman-jesstabo indicated the issue is not fixed yet.
Aug 22nd 11:20am