Hello I have three returns you have e-mailed me about.*I would like to know what credi...

GetHuman892995's customer service issue with Asos from July 2018

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The issue in GetHuman892995's own words
Hello I have three returns you have e-mailed me about.*I would like to know what credit card number you have credited?*On two of the invoices it says the credit is on a Delta card? I do not have a Delta Credit Card.*Please advise*I have attached copies of the returns in question*I have looked through my statements and see no credit from Asos.**----------------------------------------*Here's your refund!*Hi Lawrence,***Thank you for your recent order. We've received the following returned item, and have refunded it in your Delta account.*What you've returned:*ASOS order number: ************ASOS DESIGN Wedding Skinny Suit Vest In Provence Blue Cross Hatch With Printed Lining*Blue*Qty: **Chest **in Regular*Subtotal:***.** (USD)*Discount:***- *.** (USD)*Amount of gift card refund:****- *.** (USD)*Total refund amount:****.** (USD)*Original order number:***********Original order date:*********** **:**:***Original order value:*Subtotal:****.** USD *Shipping:**.** USD *Discount:**.** USD *Vouchers:**.** USD *Total:****.** USD**---------------------------------------------*Here's your refund!*Hi Lawrence,***Thank you for your recent order. We've received the following returned item, and have refunded it in your Delta account.*What you've returned:*ASOS order number: ************ASOS DESIGN Wedding Skinny Suit Jacket In Provence Blue Cross Hatch With Printed Lining*Blue*Qty: **Chest **in Regular*Subtotal:****.** (USD)*Discount:***- *.** (USD)*Amount of gift card refund:****- *.** (USD)*Total refund amount:*****.** (USD)*Original order number:***********Original order date:*********** **:**:***Original order value:*Subtotal:****.** USD *Shipping:**.** USD *Discount:**.** USD *Vouchers:**.** USD *Total:****.** USD **----------------------------------------------**Hi Lawrence ,**Just a heads up to say we got your returned item*s – thanks!**We've issued a refund back to the payment method that was used to place your order. Your refund can take ** working days to reach your account, depending on your card issuer or bank.*If you have any questions about your return, please get in touch by visiting our Help pages.**Best wishes,**ASOS Customer Care********The following item*s have been refunded**Item*Original Value*ASOS DESIGN Wedding Skinny Suit Vest In Provence Blue Cross Hatch With Printed Lining - Blue * Chest **in Regular***.***ASOS DESIGN Wedding Skinny Suit Pants In Provence Blue Cross Hatch - Blue * W** L*****.***ASOS DESIGN Wedding Skinny Suit Jacket In Provence Blue Cross Hatch With Printed Lining - Blue * Chest **in Regular****.*****Subtotal:* ***.** (USD)*Discount**:* -*.** (USD)*Total refund amount**** ***.** (USD)*******For reference, here are your original order details...**Original order number:************Original order date:*********** **:**:****Original order value:**Subtotal:****.** USD**Shipping:**.** USD**Discount:*-*.** USD**Total:****.** USD******* * * **NEED HELP?*If you've got any other questions or want to get in touch, just visit our Help pages.
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Asos

Customer service issue
Reported by GetHuman892995
Jul 18th, 2018 - a yr ago
I have an issue with Asos too
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GetHuman892995 started working on this issue
Jul 18th, 2018 2:39pm