Ive forgotten my password and have been locked out. So tried creating a new one but no...

GetHuman-codringt's customer service issue with Asos from June 2018

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The issue in GetHuman-codringt's own words
Ive forgotten my password and have been locked out. So tried creating a new one but no joy as it was telling me that there was an account under that email already. Now I've done forgotten password but its not sending me my recovery link. I want to order something before its too late for it to come for a festival on Sunday. What should i do?
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Asos

Customer service issue
Reported by GetHuman-codringt
Jun 25th, 2018 - 4 mons ago
I have an issue with Asos too
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Seen by 3 customers so far
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GetHuman-codringt started working on this issue
Jun 25th 11:22pm