Ive forgotten my p***word and have been locked out. So tried creating a new one but no...

GetHuman-codringt's customer service issue with Asos from June 2018

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The issue and preferred resolution, in GetHuman-codringt's own words:
Ive forgotten my p***word and have been locked out. So tried creating a new one but no joy as it was telling me that there was an account under that email already. Now I've done forgotten p***word but its not sending me my recovery link. I want to order something before its too late for it to come for a festival on Sunday. What should i do?
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Asos

Customer service issue
Reported by GetHuman-codringt
Jun 25th, 2018 - 2 mons ago
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GetHuman-codringt started working on this issue
Jun 25th 11:22pm