I ordered some products from you guys on my friends Premier account ******* and it show...

GetHuman775882's customer service issue with Asos from June 2018

Help with my Asos issue
The issue in GetHuman775882's own words
I ordered some products from you guys on my friends Premier account ******* and it shows it was delivered to me on ******* however I do not receive the package. I contacted UPS on ****** and they created a Lost Package Investigation claim for me. I wanted to reach out since we are nearing the * business day mark and I was told if I didn't hear anything from UPS by the time the investigation timeline is complete that I'd hear from Asos. Considering that there is not a public or toll free phone number to call for assistance this is my only alternative. If I don't get a response to this by Thursday ****- then I will go ahead and just dispute this with my credit card provider. This is ridiculous. *Thanks,*Casey
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Asos

Customer service issue
Reported by GetHuman775882
Jun 12th, 2018 - 9 mons ago
I have an issue with Asos too
Fixed
Seen by 4 customers so far
Similar issue to 217 others
0 customers following this
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Timeline
GetHuman775882 started working on this issue
Jun 12th, 2018 12:16pm
GetHuman775882 indicated the issue is not fixed yet.
Jun 12th, 2018 3:00pm
GetHuman775882 indicated the issue is not fixed yet.
Jun 15th, 2018 8:11pm