I ordered a package and it was supposed to arrive but didnt. I want to know why it hasn...

GetHuman-rachelyo's customer service issue with Asos from June 2018

Help with my Asos issue
The problem I ran into: I ordered a package and it was supposed to arrive but didnt. I want to know why it hasnt arrived yet
I trust that Asos will make this right and come up with a resolution that is fair.
Help with my Asos issue
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Asos

Customer service issue
Reported by GetHuman-rachelyo
Jun 5th, 2018 - 20d ago
I have an issue with Asos too
Fixed
Seen by 3 customers so far
Similar issue to 663 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-rachelyo started working on this issue
Jun 5th 1:33pm
GetHuman-rachelyo indicated the issue is not fixed yet.
Jun 7th 1:59pm