I ordered a package and it was supposed to arrive but didnt. I want to know why it hasn...

GetHuman-rachelyo's customer service issue with Asos from June 2018

Help with my Asos issue
The issue in GetHuman-rachelyo's own words
The problem: I ordered a package and it was supposed to arrive but didnt. I want to know why it hasnt arrived yet
GetHuman-rachelyo did not yet indicate what Asos should do to make this right.
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Asos

Customer service issue
Reported by GetHuman-rachelyo
Jun 5th, 2018 - 4 mons ago
I have an issue with Asos too
Fixed
Seen by 3 customers so far
Similar issue to 663 others
0 customers following this
Items needed
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Timeline
GetHuman-rachelyo started working on this issue
Jun 5th 1:33pm
GetHuman-rachelyo indicated the issue is not fixed yet.
Jun 7th 1:59pm