My order says that it has been delivered, however I have not recieved anything at all...

GetHuman-sefkant's customer service issue with Asos from June 2018

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Help with my Asos issue
The issue and preferred resolution, in GetHuman-sefkant's own words:
My order says that it has been delivered, however I have not recieved anything at all. I’ve also asked both my next door neighbors and neither have anything. This is the second time that this has happened to me and I am extremely disappointed as what I ordered was to be worn tonight for my birthday outting. The items are no longer any good to me as I am going to have to purchase in store now.
I trust that Asos will make this right and come up with a resolution that is fair.
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Asos

Customer service issue
Reported by GetHuman-sefkant
Jun 5th, 2018 - 14d ago
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Timeline
GetHuman-sefkant started working on this issue
Jun 5th 11:57am