I was meant to receive my package on Thursday of this week however it was ‘delayed due...

GetHuman699557's customer service issue with Asos from May 2018

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The issue in GetHuman699557's own words
I was meant to receive my package on Thursday of this week however it was ‘delayed due to address query’. It’s new delivery date is today but I am worried that it has not arrived yet & I would like to check that this is definitely coming today. I have spoken with myhermes twice and they have told me to contact you again to find out. This has been a great inconveince to me as I needed the package yesterday and for an event tomorrow
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Asos

Customer service issue
Reported by GetHuman699557
May 19th, 2018 - 6 mons ago
I have an issue with Asos too
Not resolved
Seen by 2 customers so far
Similar issue to 224 others
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Timeline
GetHuman699557 started working on this issue
May 19th 3:19pm