Order number ******* delivered to South Australia. I ordered while overseas in Europe...

GetHuman-jennajbr's purchase return issue with Asos from April 2018

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The issue in GetHuman-jennajbr's own words
Order number ******* delivered to South Australia. I ordered while overseas in Europe. *Received and needs to be returned because it is the wrong size. *I logged in to my account to create the return and the order isn’t listed there. *How am I to return this (from Australia) without having the order there. *I have been trying to resolve this issue for a few days, as has my friend who is in Australia and we have received some limited advice that has not resolved our problem.
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Asos

purchase return issue
Reported by GetHuman-jennajbr
Apr 27th, 2018 - a yr ago
I have an issue with Asos too
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Seen by 4 customers so far
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Timeline
GetHuman-jennajbr started working on this issue
Apr 27th, 2018 10:04am
GetHuman-jennajbr indicated the issue is not fixed yet.
Apr 27th, 2018 10:06am