Hello ASICS ! *Greetings *Sir i am based in Amritsar ( PUNJAB) ****** . I purchased an...

GetHuman816035's customer service issue with Asics from June 2018

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Hello ASICS ! *Greetings *Sir i am based in Amritsar ( PUNJAB) ****** . I purchased an ASICS gt**** * shoe for my daughter in the sale period in dec or jan . My daughter has a severe flat foot . So I took an ASICS gt **** * S per the guidance of the staff . The problem I’m facing right now is that when I took out the shoes now to wear them I saw that the size is quite big . We tried many insoles to fix up the problem but nothing worked . We went to the ASICS shop to get the size exchanged as it is a brand new shoe untouched but the said that they don’t have any piece of Gt **** * . I purchased that shoe for **** or **** on **% discount . At that time it pinched my pocket but I thought that if it would give comfort to my ** year old daughter nothing like that . Now when the shoe size is so big us * when my daughters size is just us * I don’t know how to solve the problem. So I thought of writing to the company because know it’s only the company who can help me out Sir my shoes are brand new with box . Even the inside butter paper is available. I request you please get my this size exchanged . I have no problem with the colour or variety ( gt **** * . I would be grateful if u can solve my problem .
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Customer service issue
Reported by GetHuman816035
Jun 24th, 2018 - 6 mons ago
I have an issue with Asics too
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GetHuman816035 started working on this issue
Jun 24th 6:02pm
GetHuman816035 confirmed the issue is fixed. Hooray!
Jun 24th 6:04pm