Hello ASICS ! *Greetings *Sir i am based in Amritsar ( PUNJAB) ****** . I purchased an...
GetHuman816035's customer service issue with Asics from June 2018
Help with my Asics issue
How did GetHuman816035 do it?
Waiting to hear how GetHuman816035 fixed the problem to share with other customers.
The issue in GetHuman816035's own words
Hello ASICS ! *Greetings *Sir i am based in Amritsar ( PUNJAB) ****** . I purchased an ASICS gt**** * shoe for my daughter in the sale period in dec or jan . My daughter has a severe flat foot . So I took an ASICS gt **** * S per the guidance of the staff . The problem I’m facing right now is that when I took out the shoes now to wear them I saw that the size is quite big . We tried many insoles to fix up the problem but nothing worked . We went to the ASICS shop to get the size exchanged as it is a brand new shoe untouched but the said that they don’t have any piece of Gt **** * . I purchased that shoe for **** or **** on **% discount . At that time it pinched my pocket but I thought that if it would give comfort to my ** year old daughter nothing like that . Now when the shoe size is so big us * when my daughters size is just us * I don’t know how to solve the problem. So I thought of writing to the company because know it’s only the company who can help me out Sir my shoes are brand new with box . Even the inside butter paper is available. I request you please get my this size exchanged . I have no problem with the colour or variety ( gt **** * . I would be grateful if u can solve my problem .
GetHuman816035 did not yet indicate what Asics should do to make this right.
I have an issue with Asics too
How GetHuman816035 fixed the problem
We are waiting for GetHuman816035 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.