I booked a flight from Expedia and I got Asiana Airlines.*Asiana Airlines email me on M...

GetHuman-rkathann's Contact customer support issue with Asiana Airlines from March 2020

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The issue in GetHuman-rkathann's own words
I booked a flight from Expedia and I got Asiana Airlines.*Asiana Airlines email me on March *, **** and cancelled my flight because their reason is Winter schedule change, but We ALL know that there's a Corona virus outbreak IN South Korea. March *, **** Asiana phone me to informed that they totally cancelled my flight and have a refund waived, but EXPEDIA didn't allow me to get the refund and instead they were like We Will wait for the email of Asiana regarding your case. I notice that EXPEDIA and Asiana Airlines were not align to their policies. I'm not gonna book any reservation TO Asiana Airlines either or EXPEDIA. I waste time, money and effort for this trip. I'm not happy with the service.

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Asiana Airlines

Contact customer support issue
Reported by GetHuman-rkathann
Mar 6th, 2020 - 9 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 616 others
0 customers following this
Items needed
Booking name
Booking reference number
Email
Phone number
Billing address
Travel dates
Destination(s)

Timeline

GetHuman-rkathann started working on this issue
Mar 6th 9:03am
GetHuman-rkathann indicated the issue is not fixed yet.
Mar 7th 1:17pm
GetHuman-rkathann indicated the issue is not fixed yet.
Mar 7th 4:30pm
GetHuman-rkathann indicated the issue is not fixed yet.
Mar 10th 4:01am