On ******** at about **:** Hawaii time, I made a round trip online reservation from Hon...

GetHuman-julesta's customer service issue with Asiana Airlines from October 2018

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The issue in GetHuman-julesta's own words
On ******** at about **:** Hawaii time, I made a round trip online reservation from Honolulu, HI to Incheon, Seoul on flights (*******) OZ*** and OZ*** (*******) on Asiana Airlines website. Payment of $***.** was rejected * times on * different credit cards, but when I called the credit card companies, all payments were authorized but I was still not able to complete my purchase. The payment should be processed to the account that I am an authorized user which is the MasterCard ending in ***** my mom is the accountholder of the other MasterCard ending in **** and Visa ending in ****. All other payments should be reversed. Please confirm that you received my payments and that my reservation is confirmed. I am traveling with * other friends who have completed their online purchases and I don't want to lose my reservation*seat assignments because we all want to travel and sit together. Please confirm that I am assigned to seats **D on Flight OZ*** and **G on Flight OZ***.
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Asiana Airlines

Customer service issue
Reported by GetHuman-julesta
Oct 21st, 2018 - 3 mons ago
I have an issue with Asiana Airlines too
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GetHuman-julesta started working on this issue
Oct 21st, 2018 2:18am