Issue: I purchased panties deal **$** not sure if I would like * out of * due to style...
GetHuman-retonyal's customer service issue with AshleyStewart.com from February 2019
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The issue in GetHuman-retonyal's own words
Issue: I purchased panties deal **$** not sure if I would like * out of * due to style. After trying on * of the * I did not like style. Decided I would return * out of * (still on hanger with tags). Went to store advised unable to return panties. Informed rep I did not even take off hanger (tags still attached) because I wanted to try out the style by wearing one first. Told Rep I kept the pair I tried on. Return was not allowed. Rep stated "I don't know if you wore them when you got home." My thought "really, ok I will not be shopping here anymore." Resolution: would like money back on * pair. Purchased ****** went to store *******. As a customer, I am not happy since nothing was on the receipt about not being able to return panties and it was within ** day period. I was disappointed in the beginning being advised unable to use coupon due to **$** deal. However, I understand that happens. Just want refund at this point.
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