Issue: I purchased panties deal **$** not sure if I would like * out of * due to style...

GetHuman-retonyal's customer service issue with AshleyStewart.com from February 2019

1 view
 | 
50 similar
 | 
0 following
Help with my AshleyStewart.com issue
First: share to improve GetHuman-retonyal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-retonyal's next move: talk to AshleyStewart.com when they open.
AshleyStewart.com's call center is closed now. We will send GetHuman-retonyal a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-retonyal may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-retonyal's own words
Issue: I purchased panties deal **$** not sure if I would like * out of * due to style. After trying on * of the * I did not like style. Decided I would return * out of * (still on hanger with tags). Went to store advised unable to return panties. Informed rep I did not even take off hanger (tags still attached) because I wanted to try out the style by wearing one first. Told Rep I kept the pair I tried on. Return was not allowed. Rep stated "I don't know if you wore them when you got home." My thought "really, ok I will not be shopping here anymore." Resolution: would like money back on * pair. Purchased ****** went to store *******. As a customer, I am not happy since nothing was on the receipt about not being able to return panties and it was within ** day period. I was disappointed in the beginning being advised unable to use coupon due to **$** deal. However, I understand that happens. Just want refund at this point.
GetHuman-retonyal did not yet indicate what AshleyStewart.com should do to make this right.
I have an issue with AshleyStewart.com too
How GetHuman-retonyal fixed the problem
We are waiting for GetHuman-retonyal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AshleyStewart.com's attention and get better help faster. Tap below to get started.
Having AshleyStewart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-retonyal fixes it.
This email address isn't valid

AshleyStewart.com

Customer service issue
Reported by GetHuman-retonyal
Feb 15th, 2019 - 8 mons ago
I have an issue with AshleyStewart.com too
Not resolved
Seen by 1 customer so far
Similar issue to 50 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-retonyal started working on this issue
Feb 15th 1:50am