On July *, **** I went into the store located on ***th Street. I purchased (*) Shirts...

GetHuman-marifr's customer service issue with AshleyStewart.com from August 2018

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The issue in GetHuman-marifr's own words
On July *, **** I went into the store located on ***th Street. I purchased (*) Shirts and a handbag. **The receipt indicated that I had (**) days to return the items. I went to*the Store today, August *, **** to exchange one of the Shirts that was*too small. The store manager stated*that I could not return the shirt because it was a mark down. The*Reciept made no mention that I could*Not return an item that was marked down. Neither did the Sales person tell me of such a policy. I feel that this was unfair policy that was not on *the sales receipt and not verbally stated.
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AshleyStewart.com

Customer service issue
Reported by GetHuman-marifr
Aug 4th, 2018 - a yr ago
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Timeline
GetHuman-marifr started working on this issue
Aug 4th, 2018 1:16am
GetHuman-marifr indicated the issue is not fixed yet.
Aug 8th, 2018 12:17am