We bought a sectional from Ashley furniture in Amarello Texas and the sales person wrot...

GetHuman-derikgro's Complaint issue with Ashley Furniture from October 2019

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The issue in GetHuman-derikgro's own words
We bought a sectional from Ashley furniture in Amarello Texas and the sales person wrote down the wrong orientation for the couch. When they brought it they brought the correct couch that was written down but it was incorrect of what my wife was wanting. After sitting on the phone for literally hours I finally got them to bring the correct one but when they delivered it, it was broke. again we sat on hold for at least ** minutes and another ** minutes waiting for him to merely answer the phone. I’ve literally bought houses with less hassle than this. Not only do I have to deal with incompetent sales people but your service after the sale is absolutely horrible. When trying to talk to customer service I have to let it ring for For ** minutes and then I’m on hold for at least another ** minutes trying to get something done. I am fed up and need help.

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Ashley Furniture

Complaint issue
Reported by GetHuman-derikgro
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 860 others
0 customers following this


GetHuman-derikgro started working on this issue
Oct 28th, 2019 10:15pm

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