Hi**I have been in circles trying to "ask you a question" (the chatbot function on the...

GetHuman5714503's customer service issue with Asda from February 2021

7 views | 2218 similar | 0 following
Help with my Asda issue
First: share to improve GetHuman5714503's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5714503's next move: call Asda.
The best way to get your problem resolved is to tap the button below to start calling Asda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5714503 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5714503's own words
Hi**I have been in circles trying to "ask you a question" (the chatbot function on the Asda site is a misnomer - it should be called "choose a question")**All I want to know is if the own brand "free from choco snaps" use animal-derived vitamin D or plant-based vitamin D?**I'm currently going out of my way to go to Tesco where I get ripped off (like twice the price) for theirs and I'd rather just add a few boxes onto my monthly delivery.**Can you please advise on what the source of vitamin D is, please?**Kate

GetHuman5714503 did not yet indicate what Asda should do to make this right.

How GetHuman5714503 fixed the problem

We are waiting for GetHuman5714503 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Asda's attention and get better help faster. Tap below to get started.
Having Asda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5714503 fixes it.
This email address isn't valid

Asda

Customer service issue
Reported by GetHuman5714503
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2218 others
0 customers following this

Timeline

GetHuman5714503 started working on this issue
Feb 2nd 12:45pm