Me and my partner had a text message today saying the women called Emma was out with ar...

Me and my partner had a text message today saying the women called Emma was out with are order which the delivery time was ment to be from *-* I rang asda *:**pm and they told us are shopping was delivered as outside on door step while we was still on phone to them there was no shopping put there or no one turned up rang us to let us know they was outside we rang asda again and they said to my partner it wasn't delivered we have still no had any food shopping delivery we have not shopping we are not happy and my partner has been a customer with yours for years and we haven't had any problems before we are waiting for a refund but that's still not the point we was told are shopping was outside so with them not contacting and dropping it of outside which there was no shopping out side which means it was stolen we are really angry and are not happy with this and this needs to be sorted out my partners name is Matthew Saunders we done it online on his account we need to know what's happened to are shopping and need to know if it's been stolen or not