Hello i place an order with your asda store antrim for collection today **.**.****..ord...

GetHuman1547169's Complaint issue with Asda from May 2020

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The issue in GetHuman1547169's own words
Hello i place an order with your asda store antrim for collection today **.**.****..order number ***********..i was very disappointed about your staff members attitude...start from telling me "Stay in the car NOW we put everything in the boot" without bags or anything ( i did ask to put them in the bags* the answer was NOW mention i will provide the bags...the answer was NO...i had to drive **min from asda store to ballymena with all my frozen* fresh food*salad*beer etc moving around my boot (UNACCEPTABLE and i do understand that we need to have social distance but not like this)....and plus changing the beer price order ** kronenbourg **** (**cans each) for £** (was in the promo) i got ** stella artois (** cans each) for £** ... I DO NOT DRINK OR LIKE STELLA ARTOIS... Unacceptable when you book something on promo you should get it on PROMO....and unacceptable for the staff members to choose a different beer!!! Very disappointed about this experience with my collection ( I'm driving ** min to get to your store in a different town)...and i will not use asda anymore..No respect for your customers i spend £*** and didn't get all i was looking for ( no chicken no pork..and no favourite beer)!!!

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Asda

Complaint issue
Reported by GetHuman1547169
May 28th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 1761 others
0 customers following this

Timeline

GetHuman1547169 started working on this issue
May 28th, 2020 8:40pm

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