Hi I visited the balby store on Springwell this morning at *:** am I’m a support worker...

GetHuman-donzncra's Complaint issue with Asda from May 2020

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Hi I visited the balby store on Springwell this morning at *:** am I’m a support worker and was trying to do the shopping for the ladies I care for I had my I’d badge and on entering the store I was approached by a member of staff a short lady with dark hair tied up wearing glasses asking if I was nhs staff I said no I’m a support worker for two vulnerable ladies in which she said well you can’t come in it’s only nhs staff, I was under the impression that support workers and care workers also fell into the bracket of been able to go early to do the shopping. I’m highly disappointed that support workers and care workers are not been included in the priority shopping as stated before I was shopping for the people I support. The shop was quiet and not busy at all. Can you please clarify if we are included in this early shopping or if we are not please. And if we are possibly roll a memo or something out to the staff in your stores.

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Asda

Complaint issue
Reported by GetHuman-donzncra
May 24th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1745 others
0 customers following this

Timeline

GetHuman-donzncra started working on this issue
May 24th, 2020 12:18pm

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