Before contacting them, items GetHuman2097607 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2097607's own words
Hello, I would like to complain how awful and embarrassed I felt in one of your stores today. The store I would like to complain about is the Asda on Holderness Road. I did a bit of shopping what included * tins of SMA baby formula, fruit, veg and a bottle of pop. To pay for my formula and veg I was using healthy start vouchers witch I use every month at the same store and top up the rest for the milk and veg and have done for months. But on this occasions I got treated like a criminal and treated disused for using them. I had the lady from the self service made me empty my bags and look to see what I had exactly bought, while they was a quite behind me and made it quite aware to other customers I was paying for some of my items via vouchers. I know I would have to top up for the rest of my shopping but she tried making out I was trying to buy things I was not allowed via the vouchers when you could see a bag of formula milk, apples, carrots, cucumbers what I was allowed to buy. *I have never felt so low and little by using them. Healthy start vouchers help me out a lot especially this time of the year when money is tight . I would have complained in store but due to me having mental health issues I just wanted to leave and get home. *I hope you can resolve this issue before I take further. Thanks
GetHuman2097607 did not yet indicate what Asda should do to make this right.
I have an issue with Asda too
How GetHuman2097607 fixed the problem
We are waiting for GetHuman2097607 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.