Before contacting them, items GetHuman1916751 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1916751's own words
I ordered a shop over Xmas ******** * items didn’t term up I requested a refund online which was declined I called customer services and was told it would b dealt with and I would receive an email shortly which didn’t happen, I called again on ******** and was told the same and as of yet no refund, I order my food shop every week usually without any problem and have been so disappointed with the customer service on this occasion do I need to phone and waste my time again?
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