There was a mistake with the order location - it was meant to be delivered but was book...

GetHuman-cavellin's customer service issue with Asda from December 2018

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The issue in GetHuman-cavellin's own words
There was a mistake with the order location - it was meant to be delivered but was booked as collection by mistake **After waiting for * hours We called customer services and realised the error *Customer services said they would cancel the order **Order Number:*************Collection Date:*** Dec **** **:** PM-**:** PM*Collection Address:*Burgh Heath Superstore, Reigate Road, Burgh Heath,**You will see we then added a few extra items and collected the order when we could * days later *As below *Order Number:*************Collection Date:*Wednesday, **th December **** *PM - *PM*Collection Address:*Burgh Heath Superstore, Reigate Road, Burgh Heath, KT***NZ***I have been billed for both orders but only collected one **Please can you refund the first order above as it was never received nor collected **Thank you *Dr Avellini

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Asda

Customer service issue
Reported by GetHuman-cavellin
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 445 others
0 customers following this

Timeline

GetHuman-cavellin started working on this issue
Dec 26th, 2018 9:45am

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