Hi my names Janet young I live at ** Idwal plasmadoc wrexham postcode LL***HA. I ordere...

GetHuman1719195's customer service issue with Asda from December 2018

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The issue in GetHuman1719195's own words
Hi my names Janet young I live at ** Idwal plasmadoc wrexham postcode LL***HA. I ordered some shopping online last night and I tried using my MasterCard credit savings it didn’t go through so I used my debit card visa debit Lloyd’s bank and it went through it was charged at **£ and penny’s my shopppng should of been here tonight between half * And Half * I’ve had nothing come here pretty much disappointed and yes them emails addresses are mine I was confused to which one u had and are using can u make sure u just use my gmail one and honour me any payment back that which ever card u have taken off i will shop elsewhere that’s twice now my shopping hasn’t come and I get too many subs
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Asda

Customer service issue
Reported by GetHuman1719195
Dec 8th, 2018 - 5 mons ago
I have an issue with Asda too
Fixed
Seen by 2 customers so far
Similar issue to 400 others
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Items needed
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Email address on the account (if applicable)
Timeline
GetHuman1719195 started working on this issue
Dec 8th, 2018 8:58pm
GetHuman1719195 indicated the issue is not fixed yet.
Dec 8th, 2018 8:59pm