Hi, I took my mother to Asda Rawtenstall today where she purchased a hot cross bun loaf...

GetHuman1390740's customer service issue with Asda from October 2018

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The issue in GetHuman1390740's own words
Hi, I took my mother to Asda Rawtenstall today where she purchased a hot cross bun loaf from the bakery section. When we returned to the car my daughter noticed something flying around inside the cellophane! On closer inspection it was a fly on the loaf. We returned to customer service where they kind of dismissed it basically saying 'oh yes there's lots of flys about'. They asked her if she wanted another to which my mum replied no as it had put her off! They just refunded her the **p! I would have thought they would have offered her some sort of goodwill gesture for her inconvenience! Not very good for a large company like yourselves! I look forward to hearing from you. I have a copy of the receipt if required.

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Asda

Customer service issue
Reported by GetHuman1390740
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 255 others
0 customers following this

Timeline

GetHuman1390740 started working on this issue
Oct 22nd, 2018 3:48pm

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