I bought * packs of asda branded puff pastry rolls, when i opend both rolls they looked...

GetHuman-shamz's customer service issue with Asda from October 2018

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The issue in GetHuman-shamz's own words
I bought * packs of asda branded puff pastry rolls, when i opend both rolls they looked speckly not normal. I rolled them up and put them back into the fridge to return to the store however due to being a full time mum and working full time i havent had the time to return it to the store. I did take pictures of the items and the product code and expiry date, which was still in date at the time. I would appreciate a full refund for these products please as they were faulty. I have pictures with dates when i took the pictures this shows the products were still in date. Please help me resolve this issue asap by giving me a full refund, i did not expect this quality from an Asda branded product. *Thank you much appreciated **Regards *Shameema
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Asda

Customer service issue
Reported by GetHuman-shamz
Oct 17th, 2018 - a mon ago
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GetHuman-shamz started working on this issue
Oct 17th 9:48pm