My shopping got cancelled on Wednesday, I wasn't given a reasonable explanation and mys...

GetHuman1221587's customer service issue with Asda from September 2018

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The issue in GetHuman1221587's own words
My shopping got cancelled on Wednesday, I wasn't given a reasonable explanation and myself and my two children struggled to get shopping for the rest of the week as the money was taken from my account and still hasn't gone back in, I was also told I'd be given a £** e-voucher which I still haven't got!
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Asda

Customer service issue
Reported by GetHuman1221587
Sep 28th, 2018 - 3 mons ago
I have an issue with Asda too
Not resolved
Seen by 2 customers so far
Similar issue to 202 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1221587 started working on this issue
Sep 28th 7:22am