I have an order that was placed and I was charged for it but never was recieved or neve...

GetHuman-detunno's customer service issue with As Seen On TV.com from July 2018

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I have an order that was placed and I was charged for it but never was recieved or never got confirmation email. It was * orders of the perfect smile product. The order number was ****** and my name is Adam Detunno, ***** area code. If you could please point me in the right direction on getting my refund it be greatly appreciated and I have the charge numbers as well. And the transaction on my card. Thank you.
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As Seen On TV.com

Customer service issue
Reported by GetHuman-detunno
Jul 23rd, 2018 - 3 mons ago
I have an issue with As Seen On TV.com too
Fixed
Seen by 9 customers so far
Similar issue to 55 others
1 customer following this
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-detunno started working on this issue
Jul 23rd 6:23pm
GetHuman-detunno indicated the issue is not fixed yet.
Jul 24th 2:04am
GetHuman-detunno confirmed the issue is fixed. Hooray!
Jul 25th 1:55am