My account is banned unjustly, I did not violate the rules of the game, long ago I had...

GetHuman2609976's customer service issue with Artix Entertainment from March 2019

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My account is banned unjustly, I did not violate the rules of the game, long ago I had stopped playing aqw, this time I was absent from the Aqw my account was hacked, I did not share the information of my account, it was hacked as follows , the email from my account was the same email from my Facebook, on my Facebook I had other AQW players added, my email was exposed, so one of those players I had added as friend sent ticket to help team,Change my account to a new email, this happened in mid *********, I was aware that my account had been hacked and banned, so I recovered and returned to play, but last year the person who had hacked my account in the past, sent fake tickets using the account information, for it to be banned, you were tricked then deactivated my account, could you please give me a chance to return play AQW, I spent a lot of money on my account

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Artix Entertainment

Customer service issue
Reported by GetHuman2609976
Mar 27th, 2019 - 4 years ago
Seen by 46 customers so far
Similar issue to 363 others
0 customers following this
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GetHuman2609976 started working on this issue
Mar 27th, 2019 10:58pm
GetHuman2609976 confirmed the issue is fixed. Hooray!
Mar 30th, 2019 11:21pm

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