How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Arrowhead Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 8
Here is how our research team describes the way the Arrowhead Credit Union phone system greets you: Hi, thanks for calling Arrowhead. To help us serve you best, please select from the following options. Note some of the options have recently changed. Please listen closely. To access, see you here, our automated phone system press 1. For account balances, transfers, recent transactions, or to notify us of your travel plans, press 2. For card questions, disputes, or mobile wallet support, press 3. For help with digital banking, including online and mobile banking or online bill pay, press 4. To apply for a loan or assistance funding of pending loan, press 5. If you know your party's 4-digit extension or would like to use our directory, press 6. For our branch hours, press 7. For all other assistance, including loan payments, stop payments, or account updates, press 8. Hang on the line.
Below are some clips we've found from Arrowhead Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks for calling Arrowhead.
To help us serve you best, please select from the following options.
Note, some of the options have recently changed. Please listen closely.
To access see you here, our automated phone system, press one.
For account balances, transfers, recent transactions Welcome to Arrowhead Credit Union.
To access your account, press one."
Excerpt from a call with Arrowhead Credit Union
Wednesday, January 31, 2024 9:11 PM
They may ask you to enter information with the dial pad
"Hi. Thanks for calling Arrowhead.
To help us serve you best, please select from the following options.
Note, some of the options have recently changed. Please listen closely.
To access see you here, our automated phone system, press one.
For account balances transfers, recent transactions, or to notify us of your trouble, Welcome to Arrowhead Credit Union.
Please enter the account number as it appears on the check."
Excerpt from a call with Arrowhead Credit Union
Tuesday, March 19, 2024 5:47 PM
The first phone menu
"Hi. Thanks for calling Arrowhead.
To help us serve you best, please select from the following options.
Note, some of the options have recently changed. Please listen closely.
To access see you here, our automated phone system, press one.
For account balances, transfers, recent transactions, or to notify us of your travel plans, press two."
Excerpt from a call with Arrowhead Credit Union
Tuesday, March 26, 2024 3:59 PM
After you press 3
"To access see you here, our twenty four hour automated telephone system, please press one.
To activate your Arrowhead Credit Union card, report it lost or stolen, or report fraudulent transactions, please press two."
Excerpt from a call with Arrowhead Credit Union
Saturday, January 6, 2024 11:29 PM
What are the hours and when should I call?
Arrowhead Credit Union operates the call center for this 800-743-7228 phone number Mon-Fri 8am-6pm, Sat 9am-2pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arrowhead Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arrowhead Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Arrowhead Credit Union is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Arrowhead Credit Union is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arrowhead Credit Union staffs the call center well on Tuesday.
Why call this Arrowhead Credit Union number?
Below is a sample of recent calls to Arrowhead Credit Union, and their purpose. Are any of these similar to the reason you are trying to call?
Transaction inquiry: "I'm calling about a transaction I need to do for a program."
- From a call lasting 1m 20s , Mar 19, 2024 5:44 PM
Account frozen for verification: "My account seems to be frozen and I'm locked out, so I called to see if it's frozen or anything."
- From a call lasting 19m 17s , Jan 17, 2024 1:06 AM
Reactivating deactivated card: "Hi, I just got back from Arizona and my card was deactivated due to questionable charges, trying to reactivate it now."
- From a call lasting 4m 1s , Jan 6, 2024 11:29 PM
More Ways to Contact Arrowhead Credit Union Customer Service
There are of course other ways to contact Arrowhead Credit Union customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Arrowhead Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Arrowhead Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arrowhead Credit Union agent. This phone number is Arrowhead Credit Union's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-743-7228 include and other customer service issues. Rather than trying to call Arrowhead Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Arrowhead Credit Union has 1 phone number. It's not always clear what is the best way to talk to Arrowhead Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Arrowhead Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arrowhead Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.