How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Arrow Storage Products phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Arrow Storage Products phone system greets you: Thank you for calling Shelter Logic Group, home of Arrow, Quick Shade, Rio, Sojag, and Shelter Logic Brands. In order to ensure excellent customer service and for training purposes, your call may be monitored and recorded. If you already know your party's extension, you may dial it now. If you are a consumer, please press 2. If you are currently a retailer or dealer, press 3. If you have questions about becoming a dealer, please press 4. For a dial-by-name directory, press 9. For the operator, please press 0.
Below are some clips we've found from Arrow Storage Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling ShelterLogic Group, home of Arrow, Quickshade, Rio, Sojag, and Shelter Logic brands.
In order to ensure excellent customer service and for training purposes, your call may be monitored and recorded.
If you already know your party's extension, you may dial it now.
If you are a consumer, please press two.
If you are currently a retail retailer or dealer, press three.
If you have questions about becoming a dealer, please press four.
For a dial by name directory, press nine.
For the operator, please press zero.
To repeat this menu, press pound."
Excerpt from a call with Arrow Storage Products
Saturday, April 13, 2024 4:21 PM
After you press 2
"If you have questions if you are interested in purchasing a ShelterLogic Group product, please press one.
If you own a Shelter Logic Group product and have a customer service question, please press two."
Excerpt from a call with Arrow Storage Products
Monday, March 18, 2024 5:13 PM
What are the hours and when should I call?
Arrow Storage Products operates the call center for this 800-576-5717 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arrow Storage Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arrow Storage Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Arrow Storage Products is Thursday.The most busy day to call is Monday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Arrow Storage Products is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arrow Storage Products staffs the call center well on Thursday.
Why call this Arrow Storage Products number?
Below is a sample of recent calls to Arrow Storage Products, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about display sale: "I'm at Lowe's looking at one of your displays that is beat up, wondering if I can buy it at a discounted price."
- From a call lasting 3m 2s , Mar 28, 2024 8:17 PM
Requesting lost instructions: "I bought a carport enclosure kit and have lost the instructions on how to install it. Can you email them to me?"
- From a call lasting 3m 20s , Feb 23, 2024 12:46 AM
Conclusion and closing notes
This is Arrow Storage Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arrow Storage Products agent. This phone number is Arrow Storage Products's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-576-5717 include and other customer service issues. Rather than trying to call Arrow Storage Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Arrow Storage Products has 1 phone number. It's not always clear what is the best way to talk to Arrow Storage Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Arrow Storage Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arrow Storage Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.