Modem isn’t working Comcast is coming Tuesday to see if the problem is on their end . I...
GetHuman-blueffec's customer service issue with Arris from May 2018
The issue and preferred resolution, in GetHuman-blueffec's own words:
Modem isn’t working Comcast is coming Tuesday to see if the problem is on their end . If my modem is defective how would I exchange the product?
I trust that Arris will make this right and come up with a resolution that is fair.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Arris's attention and get better help faster. Tap below to get started.
Having Arris issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Arris email you?
Follow this issue
See how GetHuman-blueffec fixes it.
Customer service issue
Reported by GetHuman-blueffec
May 6th, 2018 - 3 mons ago
I have an issue with Arris too
Similar issue to 14 others
0 customers following this
GetHuman-blueffec started working on this issue
May 6th 7:55pm