I Just purchased arlo pro and had the following two questions:* **. I would like to st...
GetHuman-charmaho's customer service issue with Arlo from March 2019
Help with my Arlo issue
First: share to improve GetHuman-charmaho's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-charmaho's next move: go to the Arlo help center.
Arlo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-charmaho will want to follow the link below to head to their help center. We will check on GetHuman-charmaho later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-charmaho may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-charmaho's own words
I Just purchased arlo pro and had the following two questions:* **. I would like to stay within my personal intranet and not expose any piece of information to the internet. Can the arlo pro stay only within my intranet? If so, does it give me the choice at set up? ***. The reason that I purchased the arlo pro was a barking dog where I will need not only the video but also the audio of the barking for the court. I know that there will be video but will it also record the audio? **Thank you for your help,*Chuck
GetHuman-charmaho did not yet indicate what Arlo should do to make this right.
I have an issue with Arlo too
How GetHuman-charmaho fixed the problem
We are waiting for GetHuman-charmaho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.