We have purchased * Arlo Q cameras from Best Buy July ****. We finally got one connecte...

GetHuman2157742's customer service issue with Arlo from February 2019

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The issue in GetHuman2157742's own words
We have purchased * Arlo Q cameras from Best Buy July ****. We finally got one connected today but the other one seems to have technical problems. Best Buy said they cannot replace the camera because the store warranty has expired. We were told by a support person when we were trying to get the cameras connected that Arlo has a year warranty on products. We would like to get the one camera replaced if possible. Email address is warrenlindsey****@gmail. com. phone is ***-***-****. Thank you.
GetHuman2157742 did not yet indicate what Arlo should do to make this right.
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Customer service issue
Reported by GetHuman2157742
Feb 15th, 2019 - 8 mons ago
I have an issue with Arlo too
Not resolved
Seen by 1 customer so far
Similar issue to 931 others
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GetHuman2157742 started working on this issue
Feb 15th 11:02pm