I bought brand new arlo pro * * cam with doorbell set. my door bell is not discovered b...

GetHuman1714724's customer service issue with Arlo from December 2018

541 similar
0 following
Help with my Arlo issue
GetHuman1714724's next move: try the Arlo help center again.
Arlo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1714724 will want to follow the link below to head to their help center. We will check on GetHuman1714724 later to make sure it's all set or try to help escalate.
The issue in GetHuman1714724's own words
setup door bell ... I bought brand new arlo pro * * cam with doorbell set. my door bell is not discovered by app. I tried all different methods but no luck. my cams seems working good
you have very very very annoying way of explaining thing to customer,. with worst possible explanation and not giving info
one human talking to me and educate me how worst arlo developed products and how to fix issue
I'm new and expect some common sense
everything from buying new batteries, sitting next to base station for hours, pressing sync button for *** times, re-installing app. installing app on multiple devices,
I have an issue with Arlo too
How GetHuman1714724 fixed the problem
We are waiting for GetHuman1714724 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Arlo's attention and get better help faster. Tap below to get started.
Having Arlo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1714724 fixes it.
This email address isn't valid


pro *
Customer service issue
Reported by GetHuman1714724
Dec 8th, 2018 - 5 mons ago
I have an issue with Arlo too
Seen by 4 customers so far
Similar issue to 541 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman1714724 started working on this issue
Dec 8th, 2018 1:36am
GetHuman1714724 indicated the issue is not fixed yet.
Dec 8th, 2018 1:45am