Push notifications are not working. The emails are but not notifications - I am expect...

GetHuman-kempisty's customer service issue with Arlo from December 2018

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The issue in GetHuman-kempisty's own words
Push notifications are not working. The emails are but not notifications - I am expecting them to come across my phone when motion is detected. In particular when the doorbell is pressed. I have linked the doorbell to on Arlo* camera that looks at the door. *I have checked my firmware on my router*modem* it is good. *I have checked firmware on the arlo device. *I have checked my iPhone *s plus for new IOS* it is up to date. *I have checked my setting for arlo to receive notifications both on the arlo ap and on under 'settings' and 'notifications'.
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Customer service issue
Reported by GetHuman-kempisty
Dec 1st, 2018 - 6 mons ago
I have an issue with Arlo too
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Seen by 10 customers so far
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GetHuman-kempisty started working on this issue
Dec 1st, 2018 10:11pm