Just got the system and trying to set it up but I can not log in to the app. Tells me t...

GetHuman1649498's customer service issue with Arlo from November 2018

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The issue in GetHuman1649498's own words
Just got the system and trying to set it up but I can not log in to the app. Tells me that that account is alredy being used. So I try to build another but it will not let me do that either. Tried to reset my password and it says I will get an email on how to reset but I never get an email. I signed up for this Thanks for signing up to get the latest news from Arlo. Please confirm your subscription and we'll officially add you to our mailing list. I got an email for that. Don't understand. Need help.
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Customer service issue
Reported by GetHuman1649498
Nov 28th, 2018 - 9 mons ago
I have an issue with Arlo too
Not resolved
Seen by 2 customers so far
Similar issue to 491 others
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GetHuman1649498 started working on this issue
Nov 28th, 2018 11:17pm