android Galaxy J* Achieve the Arlo app was working fine then it stopped and now when I...

GetHuman1630846's customer service issue with Arlo from November 2018

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The issue in GetHuman1630846's own words
android Galaxy J* Achieve the Arlo app was working fine then it stopped and now when I try to go to the Arlo app it stops. By reading forums it says the fix for this is Version *.*.**-April **** but when I try to load it I get a CE validation error. I called Arlo support and the tech wants $** to help me fix it. I feel this is support and should not be a charge, if this is the support I get from Netgear I will trash this system and buy a Lorex.
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Customer service issue
Reported by GetHuman1630846
Nov 26th, 2018 - 10 mons ago
I have an issue with Arlo too
Not resolved
Seen by 2 customers so far
Similar issue to 481 others
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GetHuman1630846 started working on this issue
Nov 26th, 2018 8:12pm