We have an old iPhone we use as a reciever for our Arlo baby camera. If we log in on ou...
GetHuman1335219's customer service issue with Arlo from October 2018
Help with my Arlo issue
First: share to improve GetHuman1335219's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335219's next move: go to the Arlo help center.
Arlo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335219 will want to follow the link below to head to their help center. We will check on GetHuman1335219 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1335219 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1335219's own words
We have an old iPhone we use as a reciever for our Arlo baby camera. If we log in on our phones to the app, it logs us out of the old iPhone. I understand you can invite people to access your Arlo app but what if it is an old iPhone which no longer has an email linked to it? Is there a way to give an old phone access to the app therefore no longer logging it out if we log in from another device?
GetHuman1335219 did not yet indicate what Arlo should do to make this right.
I have an issue with Arlo too
How GetHuman1335219 fixed the problem
We are waiting for GetHuman1335219 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.