No picture, base station says is off line even after being logged in, we have removed c...

GetHuman-rb_rackl's customer service issue with Arlo from September 2018

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The issue in GetHuman-rb_rackl's own words
No picture, base station says is off line even after being logged in, we have removed camera and reinstalled same issue and camera not showing up on on the Arlo app
GetHuman-rb_rackl did not yet indicate what Arlo should do to make this right.
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Arlo

Customer service issue
Reported by GetHuman-rb_rackl
Sep 27th, 2018 - 3 mons ago
I have an issue with Arlo too
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Seen by 3 customers so far
Similar issue to 282 others
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Timeline
GetHuman-rb_rackl started working on this issue
Sep 27th 10:14pm