I have had Arlo for over a year now-some tweaking in beginning but no big issues. Has...

GetHuman-linmitch's customer service issue with Arlo from June 2018

Help with my Arlo issue
I have had Arlo for over a year now-some tweaking in beginning but no big issues. Has there been a recent update. My cameras was working fine one day, next day, the push notifications were not being sent to my phone or computer. Its been * days now, used the web support site, forgot my p***word, so used the mail to get a reset (did this * times), never got a email back. Also found a phone number stating it was ARLO (***********)-is that legit, think it was a scam. PLEASE can someone help me.
I trust that Arlo will make this right and come up with a resolution that is fair.
Help with my Arlo issue
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Arlo

Customer service issue
Reported by GetHuman-linmitch
Jun 4th, 2018 - 2 mons ago
I have an issue with Arlo too
Fixed
Seen by 7 customers so far
Similar issue to 570 others
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Timeline
GetHuman-linmitch started working on this issue
Jun 4th 12:09pm
GetHuman-linmitch indicated the issue is not fixed yet.
Jun 5th 2:38pm
GetHuman-linmitch indicated the issue is not fixed yet.
Jun 5th 3:32pm
GetHuman-linmitch indicated the issue is not fixed yet.
Jun 7th 1:58pm
GetHuman-linmitch indicated the issue is not fixed yet.
Jun 7th 5:41pm