I placed an order yesterday using my argos gift voucher card with a remaining balance o...

GetHuman-lukeit's Complaint issue with Argos from May 2020

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The issue in GetHuman-lukeit's own words
I placed an order yesterday using my argos gift voucher card with a remaining balance of £**.**.*I ordered a duvet cover and toilet brush. It showed a remaining total to pay of £*.** after the card amount was taken of £**.**. I tried paying the £*.** balance the whole night and each time it said for the £*.** that something went wrong even though the message from my visa payment said AUTHORISED authenticated.**I still do not have the order confirmation and my gift card expired on **.may and as it is today ** it says card expired so I cannot try to use it again.*Please help resurrect this order and see what went wrong with your site for the past * days I have been trying to place an order. My £**.** has been taken but no order confirmation.*Thank you for your help in these stressful times.

GetHuman-lukeit did not yet indicate what Argos should do to make this right.

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Argos

Complaint issue
Reported by GetHuman-lukeit
May 19th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 931 others
0 customers following this

Timeline

GetHuman-lukeit started working on this issue
May 19th, 2020 10:18am
GetHuman-lukeit shared this issue with others over email
May 19th, 2020 10:23am