Hello**Order reference ***********I tried to use the voucher below on the Argos website...

GetHuman-skanw's Complaint issue with Argos from March 2020

Help with my Argos issue
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-skanw's own words
Hello**Order reference ***********I tried to use the voucher below on the Argos website on * March.*Unfortunately it didn't work and I have been charged the full amount of £***.***To say that I am upset is an understatement.*I have been cheated and have incurred bank fees due to insufficient funds.* *Kindly look into this and explain why the voucher wasn't credited when I purchased the new Washing machine on your website on * March.*I have had to cancel the order as your delivery guys refused to install the machine. *I was supposed to get a call back from DHL, to date no call back.**Action required:**. A new voucher from you which works.**. A full refund of £***.** for the cancelled order.*After * weeks, there is no credit on my credit card account.**. Compensation of £*** as I have been let down badly by your Customer service.*There is no online chat available for last few days as you are too busy selling stuff to new customers.**Thank you for your time.**Regards**Kiran

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Argos

Complaint issue
Reported by GetHuman-skanw
Mar 28th, 2020 - 8 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 491 others
0 customers following this

Timeline

GetHuman-skanw started working on this issue
Mar 28th 3:25pm
GetHuman-skanw indicated the issue is not fixed yet.
Mar 28th 7:45pm
GetHuman-skanw shared this issue with your circles on Google+
Mar 28th 7:45pm
GetHuman-skanw indicated the issue is not fixed yet.
Mar 29th 8:01am
GetHuman-skanw indicated the issue is not fixed yet.
Mar 30th 10:14am
GetHuman-skanw indicated the issue is not fixed yet.
Mar 30th 3:55pm
GetHuman-skanw indicated the issue is not fixed yet.
Mar 31st 3:50pm
GetHuman-skanw indicated the issue is not fixed yet.
Mar 31st 10:02pm