We purchased a ** in smart Sharp tv from you delivery was on **th August ****. It cost...
GetHuman2606326's complaint issue with Argos from March 2019
Help with my Argos issue
First: share to improve GetHuman2606326's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2606326's next move: talk to Argos when they open.
Argos's call center is closed now. We will send GetHuman2606326 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2606326 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2606326's own words
We purchased a ** in smart Sharp tv from you delivery was on **th August ****. It cost £***.** and the order number was *MFCW*X*N. We were covered by a** month guarantee plus extra * months guarantee for free by www.umc-uk.co.uk*extra free. *It worked well up until about * weeks ago when it turned itself off and the picture would not come back on. You can hear the sound but no picture when you turn it on. It is now outside the ** months guarantee by about * weeks but Under the sale of goods act we should be entitled to have a replacement from you as our retailer. The product has been properly taken care of and certainly it was reasonable for us to expect it to last longer than this given its cost and so called quality. We contacted Umc-uk.co.uk the manufacturer but they were no use, the tv was sold under the company name sharp but the company doesn’t even exist any longer. We certainly are at a loss at the moment and feel our rights in the matter would be to get a refund from yourselves as our retailer. Can you provide me with your reply as soon as possible. I feel so strongly about this that I would be prepared to take you to court to prove my rights in this matter. *Yours faithfully *Scott Keefe
GetHuman2606326 did not yet indicate what Argos should do to make this right.
I have an issue with Argos too
How GetHuman2606326 fixed the problem
We are waiting for GetHuman2606326 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.