Hello, *My name is Josie Reading. Today I had the worst experience with argos, and a di...

GetHuman-josiere's customer service issue with Argos from December 2018

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The issue in GetHuman-josiere's own words
Hello, *My name is Josie Reading. Today I had the worst experience with argos, and a disappointing one too. I reserved an xbox game for my step son with you today. I ordered one in a store *.*hr away from where I live. This is because it had sold out everywhere, and you give the option 'are you able to travel when you click collect. So we chose to travel as he really wanted this game for Christmas. So travelled this distance to your longton store, to only find you'd closed it to technical difficulties. Now having drove that distance you can imagine how angry we were. Why don't you try and contact customers who have reserved items? As we then had to travel all the why home empty handed. We were not the only people disappointed with this. There were plenty of frustrated people. This is not the customer service I expect from any store. Who should have a system in place to contact those who have made reservations. I am very upset. And would like this complaint dealt with

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Customer service issue
Reported by GetHuman-josiere
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 551 others
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GetHuman-josiere started working on this issue
Dec 23rd, 2018 11:19pm