I placed an order on Saturday **TH November, for quite a few items may I add. The total...

GetHuman-xcarlyas's customer service issue with Argos from December 2018

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The issue in GetHuman-xcarlyas's own words
I placed an order on Saturday **TH November, for quite a few items may I add. The total was about £** and I selected delivery between * & **pm so I waited and no one came, i then called Argos to find out where my order was and i was informed that it had gone through as a ghost order, so I called up and was told to call back the following morning, which was Sunday **th. I was then told my order would be resent out and I should hear something within **-** hours, I waited and received a message from Argos saying my order wasn’t received and to call up with a reference number and quote my item numbers, so I did and the guy said I should be given a new delivery time and date. Anyway, Wednesday came last week and still nothing so I called and the guy informed me to wait until Friday and if I haven’t heard anything to get in touch. It’s now been almost * weeks later and I still have no confirmation or any information about where my order is, when it’s coming?? All my account says is pending and I’m starting to get really annoyed now as I shouldn’t have to keep getting in touch to track my order time and time again.
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Argos

Customer service issue
Reported by GetHuman-xcarlyas
Dec 4th, 2018 - a mon ago
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GetHuman-xcarlyas started working on this issue
Dec 4th, 2018 11:50pm