i ordered wireless headphones *this is what's on the front of package*mr. ali*my addres...

GetHuman-majahid's customer service issue with Argos from July 2018

Help with my Argos issue
The issue in GetHuman-majahid's own words
i ordered wireless headphones *this is what's on the front of package*mr. ali*my address*order no. ***********line number. *****catalogue no. *********now the info on catalogue no. is correct, but the product in the package not, i got sent some hair perming...??? product*i went to a Argos in Holborn near where i work to ask if i could return this wrong product and maybe exchange it for the product i had actually ordered, what i got was "call this number"*NOT impressed!!!*i only have a pay as you go mobile so by the time i get anywhere with the person on the line credits runs out*what i want is the product i ordered and someone to take the wrong product away, i have no desire to go into a Argos in Holborn or anywhere else with this product*sorry if i've come across a bit rude, i've ordered from argos before with no problems, so this is disappointing*hope i've giving enough info and you can help

GetHuman-majahid did not yet indicate what Argos should do to make this right.

How GetHuman-majahid fixed the problem
made a phone call, the woman after checking my details arranged for right product to arrive at the time i stated
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Argos

Customer service issue
Reported by GetHuman-majahid
Jul 25th, 2018 - 4 years ago
Fixed
GetHuman-majahid shared how to fix
Seen by 12 customers so far
Similar issue to 89 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-majahid started working on this issue
Jul 25th, 2018 2:31pm
GetHuman-majahid confirmed the issue is fixed. Hooray!
Jul 27th, 2018 1:39pm
GetHuman-majahid confirmed the issue is fixed. Hooray!
Jul 31st, 2018 10:37am