A piece of my daughters medical equipment broke yesterday. I called over ** time was tr...
GetHuman-cmcgowa's customer service issue with Apria Healthcare from July 2018
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A piece of my daughters medical equipment broke yesterday. I called over ** time was transferred at least a dozen times was hung up on and treated badly. I was told that it would be delivered yesterday and it never did and I called they promised someone would call with a delivery time. That never happened. *Same thing today but worse. They delivered the wrong piece of equipment. Then they delivered the right piece of equipment to the wrong city and place. I’m still sitting here waiting for this important piece of equipment and hoping to avoid the Hospital. *There manager promised to call back and that never happened. I was accused Of not having a back up and waiting to long to call. There is no back up and I called right when it stoped working. *Iv never been given such a run around. I just called and the person tried to say I didn’t have an account with them? *This has been going on for ** hours. This is medical equipment. It shouldn’t be this hard to just get a solution
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